PRIVACY NOTICE

INTRODUCTION

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At Infozen RCM, safeguarding the privacy rights of our customers, visitors, and other users of infozenrcm.com (referred to as the “Site”) and the range of products, information, and services offered through the Site (collectively, the “Services”) is our paramount commitment. This Privacy Notice elucidates our procedures for the collection, utilization, and sharing of your personal information. We urge you to carefully read through this Privacy Notice.

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PERSONAL INFORMATION WE COLLECT

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A. Personal Information Directly Collected From You

While registration isn’t mandatory for Site usage, there are instances where you may willingly provide information that identifies you personally (“Personal Information”) to access our Services. These instances include, but are not limited to: requesting information (e.g., white papers, investor kits); participating in conferences or web sessions; contacting us through forms on our Site; or logging into specific Infozen RCM web-based applications. In these cases, you might provide us with Personal Information such as your contact details (name, address, phone number, email), professional information (job title, employer details), emergency contact details, LinkedIn account, marketing preferences, and any other relevant personal data you choose to share. Information communicated via email or letter may also be collected as Personal Information.

 

B. Data Automatically Collected

We automatically gather technical information related to your device when you access the Site. This data, including but not limited to internet protocol (IP) addresses, device location, browser details, and actions taken on the Site, is collected using technologies like cookies and web beacons. Additionally, anonymous information (click stream data) that does not directly identify you may be collected during Site visits for analysis, trends, and improving user experience.

 

WHY WE COLLECT YOUR PERSONAL INFORMATION

Within the bounds of applicable law, we use your Personal Information for various purposes, including but not limited to:

- Providing requested Services (e.g., white papers, investor kits).
- Managing our relationship with you, including customer support.
- Facilitating participation in events and delivering important notices.
- Conducting analytics and improving our Site, Services, and marketing activities.
- Sending promotional communications, provided you consent.
- Customizing communications based on your preferences and behavior.
- Ensuring security, detecting unlawful activities, and protecting legal rights.
- Managing user accounts, administrative matters, and other legitimate Services-related purposes.

 

SHARING OF INFORMATION

We share certain categories of collected information as detailed in this Privacy Notice, including but not limited to:

- Sharing contact, traffic, and demographic data with business partners for specific events.
- Sharing anonymized Personal Information with third parties for statistical research.
- Engaging business partners to provide core services related to our operation, bound by confidentiality and security obligations.

 

CONFIDENTIALITY AND SECURITY

Your Personal Information is kept private, shared only under specific circumstances outlined in this Privacy Notice or when necessary to comply with legal processes or protect rights and safety. We employ industry-standard security measures for your Personal Information, although complete security cannot be guaranteed.

 

RETENTION OF PERSONAL INFORMATION

We retain your Personal Information for a reasonable duration in line with legal, regulatory, or operational requirements.

 

PUBLIC INFORMATION

Information disclosed in public forums is open to the public and not considered private. We advise caution when revealing identifiable information in these spaces.

 

CHILDREN’S PRIVACY PROTECTION

Children under 13 are not permitted to use our Services, and we do not knowingly collect data from individuals under 13 years of age.

 

PROTECTING YOUR INFORMATION

We prioritize the security of your Personal Information and follow industry standards for protection. Although we strive to maintain a secure environment, we cannot ensure complete security.

 

CONTROLLING YOUR PERSONAL INFORMATION

You can exercise rights to modify, remove, or request access to your Personal Information by contacting us at info@infozenrcm.com, subject to verification.

 

LINKS TO OTHER WEBSITES

Our Site contains links to third-party websites. We do not share your Personal Information with these sites unless consent is provided. Caution is advised when visiting non-Infozen RCM websites.

 

CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice periodically, with any alterations posted on this page.

 

SUPPLEMENTAL NOTICE FOR EUROPEAN RESIDENTS

Specific provisions apply to EU or UK residents under the GDPR. For details on purposes, legal basis, data transfers, and your rights, please refer to this section.

 

SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS

California residents have additional rights under the CCPA. For details on disclosure, sale, deletion of Personal Information, and exercising your rights, please refer to this section.

 

CONTACT US

For any queries, concerns, or complaints about our processing operations and commitment to this Privacy Notice,

contact Infozen RCM’s Data Protection Officer at info@infozenrcm.com or write to us at the specified address.

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